Smash Claims offers services through our network of partners to Australian residents that have unfortunately found themselves to be involved in a not at fault accident.

To avoid any confusion, we want to make it clear that we operate separately to any insurance company or broker.

We are not affiliated in any way or endorsed by any insurer or broker and nor do we purport to be. For this reason, we ensure all calls are recorded and we have a compliance team that listen in to calls daily to ensure all our agents are following our strict company protocols.

We operate numerous marketing campaigns to try and spread awareness of our services as most Australian motorists in a not at fault accident are unaware that they have a choice. As can be found across our website we explain the reasons why our service rivals any standard motor insurance company offering when it comes to making a claim. Therefore we may share marketing space with insurance providers to ensure that you are aware of your choice before its too late to make one.

If you have any queries in relation to a call you have made to us, then please feel free to email our compliance team directly. Their email address is info@smashclaims.com and we aim to respond to all queries within a maximum of 90 working days.